The duty saved on our products can range from 12% up to 20%. Again, it is better to check with your local customs authorities for exact figures.
FAQ's
To make your experience seamless, we’ve gathered answers to all frequently asked questions. If you can’t find your query here, feel free to get in touch with us directly!
Top reasons:
• We put our heart in making each and every piece, working only with the finest natural fibers
• We are fully commit, keeping responsibility and learning from our mistakes
• We enormously care about the environment and sustainability
• We deeply want to build an everlasting business relationship with you.
We prefer being humble and not answer this type of question. We always urge to our new customers to first check the quality by touching and feeling the product with their own hands.
Germany, USA, Japan, Sweden, Poland, Canada and India
We are located in Jorpati, Gokarneshwor-6, Kathmandu, which is the capital of Nepal.
We are always happy to arrange meetings between you and our manager, feel free to contact us .
We unanimously prefer Email contact for several reasons:
• There is much less room for error. Phone calls are verbal, and there is no record of the contents of a phone call, only that a phone call occurred.
You can contact us at info@gayatrirugs.com. You can also find multiple ways to contact us here.
Step 1: You need to confirm the order details
Step 2: Pay the deposit. Generally, it’s 60% Advance and 40% before delivery.
Step 3: Start production
Step 4: Finish production and quality checking
Step 5: Pay the leftover balance i.e. remaining 40%.
Step 6: Ship out goods and provide a tracking number
Step 7: Receive the goods
Order Lead time depends on the season, services rendered, the complexity of the order, other production orders in the schedule.
If the items are in stock, we will ship within 3days after we receive your payment.
Custom Bulk orders can take anything between 28-72 days depending on quantity and design ordered.
NOTE: Shipping times is not included in the lead time order estimate.
Yes, but it depends on what stage are we into production and what kind of changes you want to make. Please email the earliest to inform about about the change and we can assist you.
Yes, you can add more items but also it depends on which stage are we at the production, we will try our best to accept the quantity.
Yes, we can rush your order. We follow a straightforward strategy: First come – First served. In case of urgency, please let us know the earliest and we will try our best to get it done. But we always urge our customers to place orders in advance.
We accept United States Dollars (USD) and EURO.
T/T Payments (Wire transfer, International money transfer, SWIFT transfer)
NOTE: Any banking charges if applicable will be paid by the customer directly to there regional bank. Gayatri Rugs doesn’t take any extra banking charge.
Unfortunately, we cannot. We not move forward with an order until we have received a deposit or a payment in full (depending on the total quantity of an order).
Orders from our inventory: 100% T/T in advance.
Sample orders from our inventory: 100% T/T in advance.
Customized sample orders: 100% T/T in advance.
Customized orders under USD 2500: 100% T/T in advance.
Customized orders over USD 2500: A deposit of 50% is required before production begins. The rest of the balance payment is required when your order is finished and ready to be shipped.
Please be aware that Gayatri Rugs does not begin production on an order until a deposit or a full payment has been completed. We do not release finished goods under any circumstances without receiving payment in full.
Prices change due to inflation and raw material price.
NOTE: We will notify you in advance if price changes occur.
Worldwide Air Shipping with FedEx, DHL and UPS. And Air Cargo for bulk orders. Customers can choose there own shipping partners, we are more than happy to assist you in any way.
NOTE: The Customer is responsible for any freight costs.
Ex factory, FOB (free on board), CNF (cost and freight), CIF (cost, insurance and freight) and door-to-door delivery are all available. We always suggest you to go with CIF, since that is a safe option incase any damage or other problems while shipping.
Yes, feel free to let us know for any such requests.
EU, Canada, Japan, Australia and New Zealand are some of the territories that offer duty free import for goods made in Nepal. For more information, it’s best to check with your local customs authorities.
It depends on what shipping courier you use. We will be more than happy to use your account.
We can give you an approximate price, but ultimately shipping costs depend on many factors such as delivery location, delivery method, services, weight, dimensions, cargo volume, duties (if applicable), insurance (if applicable) and taxes (if applicable).
FedEx, DHL and UPS are the leading courier companies in Nepal. Their cost depends on the destination (country) & weight. Heavier shipments are cheaper and lighter shipments are comparatively expensive.